GlobalCX | Automated CX Testing. Monitoring. Support.

CX is the single most important factor impacting customer retention. If a company offers a poor CX, they are losing customers to the competition.

Source: Cyara CX Business Challenges Deck (source not quoted)

The cost of customers switching due to poor service in the US? $1.6 trillion USD. Don't give your customers a reason to switch.

Source: Accenture

The most profitable customers are hyper-connected, using multiple channels to get what they want. Delight them with integrated, highly-satisfying experiences to keep them coming back again and again.

Source: Accenture

Digital customers know what they want, and they want it now. Dazzle them with speedy, superior service across all channels to keep them coming back.

Source: Accenture