Customer Focused.
Technology Driven.

Strong customer loyalty is backed by CX solutions that elevate the customer journey. For over 20 years we’ve successfully delivered innovative and transformative CX solutions for our customers. Combined with our strong level of expertise and attention to detail we’ve built a reputation as trusted advisors, implementation specialists and support experts. Together we can help you achieve mission critical goals – Increase efficiency, lower costs while building strong customer relationships.

Our Solutions

Build strong customer loyalty.

Explore the most innovative CX Solutions that minimize efforts, optimize conversations and reduce risks – because everyone knows that migrating to the cloud is just the beginning.

Secure Remote Workers

Continuous verification for at home and outsourced agents makes sure the right person is logged in.

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Secure Remote Workers | GlobalCX

Verify Inbound Calls in less than 1 Second

Private, personalized and secure customer connections established with lightning speed and 99.9999% veracity.

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Inbound Calls | GlobalCX

Chatbot Experiences your Customers will Love

The trifecta of a great chatbot experience - test all changes, test performance capability and monitor 24/7. 

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Chatbot Monitoring | GlobalCX

Agent Reskilling in Seconds

An automatic revert back feature can save a minimum of 50% of the required labor to do these changes.

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Agent Reskilling | GlobalCX

We Deliver Game Changing CX Solutions.

Game changing Solutions Timeline | GlobalCX

 

Your GCX Team

We are your trusted advisors. 

This is where our highly skilled team intersects with the best CX technology and tools to get you delivering seamless experiences  to your customers every time.

noun-arrow-2581933-0095ECOur seasoned project managers and engineers are true experts in the solutions we deliver.

noun-arrow-2581933-0095ECWe build lasting relationships with our customers.

noun-arrow-2581933-0095ECWe are there to help you leverage technology to meet your business needs.

noun-arrow-2581933-0095ECOur managed and professional services team will give you the peace of mind you need.

OVER 20 YEARS OF GREAT RELATIONSHIPS:

 

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See how our team can help you elevate your CX.

We've got over 20 years of contact centre experience.

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Team of Experts | GlobalCX

We've got you covered.

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YEARS in Business

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SUCCESSFUL Engagements

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Expectations EXCEEDED

Looking to level up your CX?

We're ready to help.


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