Easily create and schedule virtual customer calls, chats, and SMS that interact with your systems just like real customers. Get immediate alerts to your desktop or mobile app.
Want dynamic, powerful insights? Get an instant and comprehensive view of your live CX environment with the executive dashboard.
Quickly and easily discover customer experience trouble areas, ﬁnd the root cause, and resolve issues fast.
Measure the actual perceived quality of conversations between your customers and agents. Get alerts to your cell phone and open tickets automatically to resolve quality issues fast.