GlobalCX Solutions
Digital Identity Verification & Authentication
Seamless Integration with all your digital channels.
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Establish TRUST with your customers throughout the CX Journey.
Don't Expose Personal Information.
Digital Identity Verification & Authorization
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No 3rd Party
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Enrollment & Onboarding
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High veracity Digital Identity Verification
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Up to 1:12 million accuracy
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4000 government issued IDs recognized
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Cloud or Device Biometrics are matched to photo ID
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Access from Mobile, Web, QR Code & Enterprise App
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KYC Compliant Verification
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Ultra-high veracity in about 1 minute
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87% reduction in onboarding time
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Greater accuracy than typical KYC checks

Everyday Omni-channel Authentication
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Continuous biometric agent authentication ensures that the individual remains in the interactions throughout the entire session
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Mutual authentication ensures that the agent verifies customer & customer verifies agent without sharing sensitive data
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Cloud based biometric authentication using smartphone or browser

Our team of experts will help you leverage the most innovative CX solutions.
We've got over 20 years of contact centre experience.

Secure Interactions & Transactions.
Encrypt your sessions without revealing sensitive customer information.
Zero Knowledge Payments
Secure customer payments without agent or CC exposure.
Outbound Engagement
Build trust with your customers. Interactive process drives 5-10x improvement in right party contact rates.
Zero Knowledge Payments
Secure customer payments without agent or CC exposure.
E-Signatures
Collect biometrically signed documents in a single session, even during calls with agents.
E-Forms
Collect any type of customer information into forms even during calls with agents.
Backround Checks
Examples include credit, criminal background, offenders and watch lists etc.
IVR FUNCTIONAL & REGRESSION TESTING
And more
Automated Test Case Creation and Maintenance
Omnichannel Test Scripting Framework
Integrated CX & AX Testing
Automated Test Execution
Automatic Test Case Authoring