GlobalCX Solutions
Digital Identity Verification & Authentication
Seamless Integration with all your digital channels.
![Digital Identification | GlobalCX](https://www.globalcx.com/hs-fs/hubfs/2022%20Website/Digital%20Identity%20page/shutterstock_1922740115%20(1)-1.jpg?width=2170&height=909&name=shutterstock_1922740115%20(1)-1.jpg)
Establish TRUST with your customers throughout the CX Journey.
Don't Expose Personal Information.
Digital Identity Verification & Authorization
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No 3rd Party
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Enrollment & Onboarding
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High veracity Digital Identity Verification
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Up to 1:12 million accuracy
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4000 government issued IDs recognized
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Cloud or Device Biometrics are matched to photo ID
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Access from Mobile, Web, QR Code & Enterprise App
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KYC Compliant Verification
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Ultra-high veracity in about 1 minute
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87% reduction in onboarding time
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Greater accuracy than typical KYC checks
![Digital Identity Verification & Authorization | GlobalCX](https://www.globalcx.com/hs-fs/hubfs/GlobalCX-4.png?width=842&height=628&name=GlobalCX-4.png)
Everyday Omni-channel Authentication
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Continuous biometric agent authentication ensures that the individual remains in the interactions throughout the entire session
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Mutual authentication ensures that the agent verifies customer & customer verifies agent without sharing sensitive data
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Cloud based biometric authentication using smartphone or browser
![Everyday omni-channel | GlobalCX](https://www.globalcx.com/hs-fs/hubfs/GlobCX4.png?width=956&height=708&name=GlobCX4.png)
Our team of experts will help you leverage the most innovative CX solutions.
We've got over 20 years of contact centre experience.
![Team | GlobalCX](https://www.globalcx.com/hubfs/2022%20Website/IVR%20Functional%20page/Digital_ID_Team%20-%20smaller.jpg)
Secure Interactions & Transactions.
Encrypt your sessions without revealing sensitive customer information.
Zero Knowledge Payments
Secure customer payments without agent or CC exposure.
Outbound Engagement
Build trust with your customers. Interactive process drives 5-10x improvement in right party contact rates.
Zero Knowledge Payments
Secure customer payments without agent or CC exposure.
E-Signatures
Collect biometrically signed documents in a single session, even during calls with agents.
E-Forms
Collect any type of customer information into forms even during calls with agents.
Backround Checks
Examples include credit, criminal background, offenders and watch lists etc.
IVR FUNCTIONAL & REGRESSION TESTING
And more
Automated Test Case Creation and Maintenance
Omnichannel Test Scripting Framework
Integrated CX & AX Testing
Automated Test Execution
Automatic Test Case Authoring